Koleje Śląskie Sp. z o.o.
ul. Raciborska 58
40-074 Katowice
Poland
Helpline – concerning rail traffic disturbances (operating hours: 24/7):
- phone: + 48 32 428 88 88 (Polish only)
Customer Service – concerning group trips, ticket prices, regulations, tariff, etc. (operating hours: from Monday to Friday (except for bank holidays), form 7:00 AM to 3:00PM):
- phone: + 48 32 428 88 88 (Polish only)
E-mail contact:
- bok@kolejeslaskie.com – questions concerning the timetable, business offer, prices of tickets, concessions etc.
- skargi@kolejeslaskie.com – complaints and claims
- pasazer@kolejeslaskie.com – matters concerning the disabled (PRM)
- rozkladjazdy@kolejeslaskie.com – suggestions concerning potential changes of the timetable specifying where from, where to and at what time the traveller would like to go, the time necessary for change or needed additional connection
Contact for the media:
- Patrycja Tomaszczyk
- tel.: +48 727 030 060
- patrycja.tomaszczyk@kolejeslaskie.pl